1. Information We Collect
When you create an account or make a purchase, we collect your name, email address, and payment information. Payment details are processed securely by Stripe and never stored on our servers.
2. How We Use Your Information
We use your information to process orders, deliver eSIM plans, provide customer support, and send important account notifications. We may also send promotional emails which you can opt out of at any time.
3. Data Sharing
We share necessary information with our eSIM provider to fulfill your order and with Stripe to process payments. We do not sell your personal information to third parties.
4. Cookies
We use essential cookies for authentication and site functionality. Analytics cookies are only used with your consent.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest. Passwords are hashed using PBKDF2 with 100,000 iterations.
6. Your Rights
You can access, update, or delete your personal data at any time through your account settings or by contacting us at support@e-sim.onl. Under GDPR and similar regulations, you have the right to data portability and to withdraw consent.
7. Contact
For privacy-related inquiries, email us at privacy@e-sim.onl.