Terms of Service

1. Acceptance of Terms

By using e-sim.onl, you agree to these terms. If you do not agree, please do not use our services.

2. Services

We provide digital eSIM data plans for international travel. Plans are delivered electronically via QR code and email. We act as a reseller of eSIM plans from third-party providers.

3. Account Requirements

You must be 18 or older to create an account. You can also create an account by signing in with Google or Apple, and these terms apply to it in the same way. You are responsible for maintaining the confidentiality of your account credentials.

4. Pricing & Payment

All prices are listed in USD. Payment is processed securely by Stripe. Prices are subject to change, but confirmed orders are honored at the purchase price.

5. Refund Policy

Full refunds are available for eSIM plans that have not been installed on a device, within 30 days of purchase. Once an eSIM QR code has been scanned onto a device, refunds are not available even if no data was used. For full details, see our Refund & Cancellation Policy.

6. Service Availability

eSIM coverage, speed, and availability depend on local network operators and are not guaranteed. We make best efforts to provide accurate plan information but cannot control third-party network performance.

7. Limitation of Liability

Our liability is limited to the purchase price of the affected eSIM plan. We are not liable for indirect, incidental, or consequential damages.

8. Contact

Operated by Infinite Tech Solutions LLC, United Arab Emirates.

Questions about these terms? Email legal@e-sim.onl.